Terms & Conditions

Message Frequency

These Terms & Conditions apply to the use of this website, consultations, service inquiries, invoices, signed service agreements, payments, analytics consulting services, business support services, and optional SMS communications from Coffman Analytics Inc. By using this website, requesting a consultation, signing a service agreement, paying an invoice, or opting into SMS communications, you agree to these terms.

You may receive text messages from Coffman Analytics Inc. related to customer care, account notifications, appointment reminders, consultation scheduling, project updates, service inquiries, and support.

Message frequency may vary depending on your interactions with us.

Consent & Opt-In

By providing your phone number, you consent to receive SMS messages from Coffman Analytics Inc.

Opt-in may occur through our website forms, text-in keywords, or verbal consent during direct

communication.

Opt-Out

You may opt out at any time by replying STOP, END, QUIT, UNSUBSCRIBE, or CANCEL.

After opting out, you will no longer receive SMS messages unless you opt in again.

Help

For help, reply HELP or contact us directly at:

Business Email: [email protected]

Business Phone: (770) 415-2690

You may unsubscribe from SMS communications at any time by replying STOP.

Fees

Standard message and data rates may apply as determined by your carrier.

No Guarantee of Availability

SMS services may be subject to delays or failures beyond our control (e.g., carrier issues).

Use of Services

SMS messages are intended for informational, customer care, account notification, appointment reminder, consultation scheduling, project update, service inquiry, and support purposes related to Coffman Analytics Inc’s analytics consulting and business support services.

 Misuse of the service including spam, abuse, or fraud, is prohibited.

Service Delivery / Fulfillment Policy

Coffman Analytics Inc provides professional analytics consulting, business advisory, reporting, dashboard, operational review, forecasting, process improvement, and implementation support services. Service timelines vary by package and are stated on the Pricing page, invoice, or signed service agreement.

Deliverables may include written findings, recommendations, reports, dashboards, implementation roadmaps, review meetings, project updates, and related consulting support. Services are generally delivered electronically, by phone or video meeting, in writing, or through other agreed business communications unless otherwise stated in the signed service agreement.

Refund & Dispute Policy

All sales are final once work begins. Because Coffman Analytics Inc provides professional consulting, operational analysis, strategic support, and analytical support services, payments are generally non-refundable after work has started, preparation has begun, or deliverables have been provided.

Refunds may only be considered if services were not completed as materially described in the signed service agreement. Refund requests must be submitted in writing and will be reviewed based on the signed service agreement.

Clients should contact Coffman Analytics Inc directly regarding billing questions, refund requests, or payment disputes before initiating a chargeback or third-party dispute.

Payment Terms

Payment is due according to the terms listed in the signed service agreement, invoice, or approved payment instructions provided by Coffman Analytics Inc.

Work begins after the required payment has been received and the service agreement has been signed. For services with multiple payments, the client is responsible for making each scheduled payment according to the approved payment schedule.

Failure to complete scheduled payments may result in delayed service delivery, paused work, or termination of services according to the signed service agreement.

Cancellation Policy

Clients may request cancellation in writing before work begins. Once work has begun, services are considered initiated and payments are generally non-refundable.

If a client cancels after work has started, Coffman Analytics Inc may retain payment for work performed, preparation completed, administrative time, analysis, documentation, or other services already started or delivered.

Cancellation requests will be reviewed according to the signed service agreement.